Privacy Policy
At Ekaashi, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, Ekaashi.com (“the Site”), or interact with our services. By accessing Ekaashi.com, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Site.
Information We Collect
To provide you with an enhanced shopping experience, we collect information from and about you. This includes:
- Personal Information: Information that can directly identify you, such as your name, address, email, phone number, and payment details, provided during account registration, order placement, or customer service inquiries.
- Device and Usage Information: We may collect information about the devices you use to access the Site, including IP address, browser type, language preferences, and information about how you interact with our Site.
- Location Information: With your consent, we may collect information about your location to provide region-specific services and offers.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with the Site, which helps us understand your preferences, personalize content, and enhance the user experience.
How We Use Your Information
Ekaashi collects and uses your information to operate and improve our services, including:
- Order Processing and Fulfillment: We use your personal information to confirm orders, process payments, deliver products, and handle returns or exchanges.
- Customer Support: Your information helps us respond to inquiries, resolve issues, and provide a seamless customer service experience.
- Personalized Recommendations: To improve your shopping experience, we use your data to provide product recommendations based on your interests and previous purchases.
- Marketing and Promotional Activities: With your consent, we may send you promotional messages, newsletters, and offers. You can opt out of receiving promotional communications at any time.
- Analytics and Site Optimization: We analyze data to improve our website’s performance, identify user trends, and enhance our products and services.
- Security and Fraud Prevention: We use information to prevent fraudulent transactions, safeguard our users, and maintain a secure shopping environment.
How We Share Your Information
We value your privacy and do not sell your personal information to third parties. However, we may share your information in limited ways:
- Third-Party Service Providers: We may work with trusted partners to help us operate Ekaashi.com and provide services, including payment processing, order fulfillment, and marketing. These providers are authorized to use your information only as necessary to perform their functions and are bound by confidentiality agreements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Legal Compliance: We may disclose information as required by law or in response to valid legal processes, such as subpoenas or court orders. We may also share information to protect our rights, property, or the safety of Ekaashi, our users, or others.
Your Choices and Rights
Ekaashi respects your rights to control your personal information and offers several options:
- Access and Update: You can access and update your personal information directly through your Ekaashi account.
- Communication Preferences: You may opt out of receiving promotional messages from Ekaashi by following the unsubscribe link in our emails or updating your preferences in your account settings.
- Data Deletion: If you wish to delete your account or remove your information, please contact our support team. Note that we may retain some data as required by law or for legitimate business purposes.
- Cookies Management: Most browsers allow you to manage your cookie settings. You may choose to decline cookies, but this may impact your experience on our Site.
Security of Your Information
We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. While no online platform can guarantee complete security, we strive to protect your data using secure protocols and encryption where applicable.
Cookies and Tracking Technologies
Ekaashi uses cookies, web beacons, and similar tracking technologies to understand and improve your experience on the Site. Cookies are small data files stored on your device that help us remember your preferences and enhance the functionality of our Site. Some types of cookies used include:
- Essential Cookies: Necessary for the Site to function properly and for you to navigate and use essential features.
- Performance Cookies: Collect anonymous information about how you interact with our Site to help us improve its performance and functionality.
- Personalization Cookies: Used to remember your preferences and personalize your experience based on your past interactions with Ekaashi.
You can manage your cookie settings in your browser or device settings. For more information, refer to our Cookie Policy.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as order processing, dispute resolution, or compliance with legal obligations. Once your information is no longer required, we securely delete or anonymize it.
Children’s Privacy
Ekaashi does not knowingly collect information from individuals under 18. If we discover that we have inadvertently collected information from minors, we will take appropriate steps to delete such data.
Links to Third-Party Sites
Our Site may contain links to third-party websites, which are provided for your convenience. Please be aware that Ekaashi is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Policy Updates
Ekaashi may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or user needs. The updated version will be posted on this page with the effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Your Consent
By using Ekaashi.com, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: support@ekaashi.com